Failed grout (the most common cause)
Cement grout is porous. Over years of daily showers it soaks up water, cracks and washes out, and every shower pushes a little more water into the bed behind the tiles. This is the leak we fix most often.
Failed silicone
The silicone in the corners, along the wall-to-floor joint and around the shower screen is a maintenance item. Once it peels or splits, water runs straight behind the tiles.
Failed waterproof membrane
Under the tiles there should be a waterproof membrane. If it has failed, water gets past it even when the grout and silicone are sound. Regrouting won't fix that on its own, and we'll tell you before you book.
Plumbing leaks
A leaking pipe, mixer or waste behind the wall causes damp that's there all the time, even when nobody has used the shower. That's a job for a plumber first.